Key Points

Dreamhost sucks

December. 24. 2009 by lawnz –  Category: Complaints (1 Comment)

This is why,

{{{
On Wed, 23 Dec 2009,
I wrote to Dreamhost.com support:
I sent emails from Yahoo email to tmp@tmp.com,
or to tmp2@tmp2.com,
I did not receive any emails in tmp@tmp.com,
or in tmp2@tmp2.com

Dreamhost replied:
I am sorry to hear of this trouble. I suspect this is a problem with
Yahoo email, as I cannot replicate it when sending to tmp@tmp.com.
Please note my test email sent there.
I could not test tmp.com, and webmail is not working (have you set the
outside DNS to the correct IP address).

I wrote:
No No, same problem was tmp@tmp.com to/from tmp2@tmp2.com,
there was long delay, I did get email later, your email servers had problems
at the time I contacted web support by message, most likely they could not
handle holiday emails efficiently, your email servers are not powerful enough,
most your engineers are similar to the quality of your servers,
I am not making random comments here, I have been with Dreamhost for many
years, I was a trained network engineer, and also a software programmer,
I had a web site requires VPS, because my experience with Dreamhost,
I do not trust your engineers for hosting this new critical web site, I
moved this web site to a new hosting company and paying a little more,
I am glad I made the move for this web site.

Dreamhost replied:
I’m sorry to hear this is occurring, and it caused you to move to a new
webhost.
Please do not forget to close out your Dreamhost hosting plan, if you do
not plan on using Dreamhost any longer.
Your comments have been noted, and I’ll pass the word along.
}}}

Dreamhost did not find out the root cause about email server problem,
the hosting company I use for critical web sites is slicehost.com