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Symantec and McAfee auto-renewal subscription

June. 10. 2009 by lawnz –  Category: Complaints (No Comments)

http://www.mercurynews.com/ci_12561171?source=rss

NEW YORK ” Two of the nation’s largest security software companies have agreed to clearly detail the terms of subscription renewals and pay penalties totaling $750,000 in a settlement with New York’s attorney general.

New York Attorney General Andrew M. Cuomo had accused Symantec and McAfee of renewing customers’ software subscriptions without their knowledge.

The Silicon Valley companies make software to protect computers from an assortment of viruses and spyware.

Symantec said in a statement today that it has worked to improve the auto-renewal subscription process to “make it more transparent and visible.” A spokeswoman for McAfee did not immediately respond to a request for comment.

 *** Above article is from Mercury News ***